Pete Ekizian provided outstanding service from start to finish! When I realized my location wasn't available at checkout, Pete went out of his way to personally add the U.S. Virgin Islands to the system. He then coordinated the best shipping method to ensure my package arrived on time and at the most cost-effective rate. Throughout the process, his communication was timely, clear, and efficient. Pete showed genuine care for me as a customer, dedication to his job, and a true desire to help make our celebration come to life right on time. He is an exemplary employee with a heart of gold, and I couldn't be more grateful! This clock is truly a beautiful & timeless piece , very fitting for all milestones .